Handling of personal data

Our handling of your personal data and your rights under EU data protection law – information pursuant to Art. 13 GDPR

The following information is intended to give you an overview of how we process your personal data and your rights under data protection law.

Furthermore, this privacy policy may be updated from time to time. The current version can be found on this page at any time.

As of: October 13, 2025 (for German version click here).
 

Controller

Freudenberg Rückversicherung AG
Höhnerweg 2
69469 Weinheim
Germany
Phone: +49 6201 802646
Email: christian.boehm@freudenberg.com
 

Freudenberg Rückversicherung AG has appointed a data protection officer:

c/o activeMind.legal Rechtsanwaltsgesellschaft mbH
Potsdamer Str. 3
80802 Munich
Germany
Phone: +49 89 919294900
Email: freudenberg@activemind.legal

We process your data for the following purposes and on the following legal basis:

To fulfill contractual obligations
Processing may be necessary to fulfill our contract and/or contractual ancillary services or to carry out pre-contractual measures.

Due to legal requirements 
We are subject to various legal obligations that entail data processing. These include, for example, tax laws and statutory accounting, the fulfillment of inquiries and requirements from supervisory or law enforcement authorities, and the fulfillment of tax control and reporting obligations.

In addition, the disclosure of personal data may be necessary in the context of official/judicial measures for the purposes of gathering evidence, criminal prosecution, or the enforcement of civil law claims.

In the context of balancing interests
Where necessary, we process your data beyond the actual fulfillment of the contract to protect our legitimate interests or those of third parties. Examples of such cases are:

• If you contact us, the data you enter will be stored for the purpose of individual communication with you.
• Processing in the CRM system (e.g., storage of additional contact persons in the CRM system for further communication).
• Assertion of legal claims and defense in legal disputes.

Who receives your data?

Within Freudenberg Rückversicherung AG, employees receive your data for the purpose of contacting you and, if necessary, for contractual cooperation (including the fulfillment of pre-contractual measures).

Your data will only be passed on to service providers (processors) if this is necessary for the fulfillment of our contractual obligations (e.g., support/maintenance of EDP/IT applications, accounting, data destruction). All service providers are obliged to treat your data confidentially on the basis of a data processing agreement.

With regard to the transfer of data to recipients outside Freudenberg Rückversicherung AG, it should first be noted that we only transfer necessary personal data in compliance with the applicable data protection regulations.

Under these conditions, recipients of personal data may include, for example:

• public authorities and institutions (e.g., tax authorities, law enforcement agencies) in the event of a legal or official obligation,
• Credit and financial services institutions (processing of payment transactions)
• tax advisors, auditors, and income tax/company auditors (statutory audit mandate)

For data subjects in the EU/EEA: Is data transferred to a third country or to an international organization?

Your personal data will not be processed outside the European Union or the European Economic Area.

How long will your data be stored?

We process and store your personal data for as long as is necessary to fulfill our contractual or legal obligations. If the data is no longer required for the fulfillment of contractual or legal obligations, it is deleted on a regular basis.

Exceptions to the above deletion criteria apply to data

• that are subject to statutory national retention obligations or
• for the preservation of evidence within the framework of the statutory limitation provisions.

If data processing is carried out in the legitimate interest of us or a third party, the personal data will be deleted as soon as this interest no longer exists. The exceptions mentioned above apply here.

What are your data protection rights?

Every data subject has the right to information, the right to rectification, the right to erasure, the right to restriction of processing, the right to object, and the right to data portability.

National restrictions apply to the right to information and the right to erasure.

If you have given us your consent, you can withdraw it at any time with effect for the future. Withdrawing your consent does not affect the lawfulness of the processing carried out on the basis of your consent until withdrawal.

In addition, you have the right to lodge a complaint with a competent data protection supervisory authority. In principle, you can contact the data protection supervisory authority of the country in which you live. A list of supervisory authorities in the European Union with addresses can be found at: https://www.edpb.europa.eu/about-edpb/about-edpb/members_de

Am I obliged to provide data?

You can provide the personal data that is necessary for the establishment, execution, and termination of the contractual relationship and for the fulfilment of the associated contractual obligations, or that we are legally obliged to collect. Without this data, we will not be able to contact you or process/execute the respective procedure.